UK Standard Delivery – Free over £75/£4.95 under £75
UK Express Delivery - £7.95
Want to return an item?
Returning items to Bed & Bath Emporium couldn't be easier. To return an item, simply follow these steps within 28 days of receiving your order:
- Fill in the returns form you received with your order.
- Package up your items (please use the original item packaging) enclosing your completed (please ensure you fill in the form) returns form.
- Visit this link to create and print your free Royal Mail returns label.
- Affix the label to your parcel and drop it off at any Post Office.
- If you can't print at home, don't worry, most Post Offices have facilities to print prepaid labels. You can find these locations once you've created your returns label.
- We recommend you obtain proof of postage as we can’t accept responsibility for returns lost in transit.
Once we’ve received your return, we’ll process your refund within 5 working days. We don’t offer an exchange service; if you’d like a replacement item, please place a new order online.
You must return the goods in good condition, unused and with their original packaging. We reserve the right to reduce a refund on any goods that are incomplete, damaged or dirtied up to a value of 100% of the price.
You can read our full Terms and Conditions here.
If you don’t wish to use our free Royal Mail returns label, our returns address is:
Marshall Stevens Way
Please note we’re not able to reimburse your return postage if you don’t use our free Royal Mail returns label.
We are available 5 days a week from Monday - Friday 9am - 5pm. We will try to answer your queries immediately, simply email us: firstname.lastname@example.org.
To Logout from your account:
If you are struggling to logout from your account please click on the following link www.bedandbathemporium.com/account/logout.